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Who can I talk to if I have a problem with my purchase?
I made my purchase 1 week ago and I'm still waiting for delivery. What's going on?
I made a PayPal payment a week ago. Why has'nt my order been despatched yet?


Who can I talk to if I have a problem with my purchase?
In the event of a problem concerning perhaps damaged goods, late delivery, and other related issues, please email or talk to us without further delay. It is important that you act quickly so we can better trace it's source and improve customer service. Please contact us before leaving any negative feedback.

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I made my purchase 1 week ago and I'm still waiting for delivery. What's going on?
If you are an international customer, delivery times may vary from 18 working days to 22, depending on the delivery method chosen.

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I made a PayPal payment a week ago. Why has'nt my order been despatched yet?
PayPal payments that are linked to a cheque, savings or other bank account (instead of a linked credit card account) could take anywhere between 4 and 9 days to clear (depending where you are from). In the mean time, Goodselling Toy Kingdom is unable to process your order any further until confirmation from PayPal has been received. This kind of payment is commonly referred to as an eCheck payment. You can find out more about eChecks on the PayPal web site www.paypal.com. Simply do a search for "eCheck" in the help area of their site.

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Last Updated: 12 Oct 2010 20:24:01 PDT home  |  about  |  terms  |  contact
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